Never miss a WhatsApp booking again.
Riceball replies to every customer in seconds, turns 'Saturday 3pm' into a booking, and reminds them so they show up — even while you're with a client in your chair.
Example outcomes from automated replies and reminders — varies by business
Bloom Nails
online · typically replies in seconds
Gel Mani — S$58 (60 min)
Gel + Extensions — S$98 (90 min)
Want to book? Just tell me your preferred date & time 🌸
📅 Sat 20 Apr · 🕐 3:00 PM
💅 Gel Mani
See you soon Jessica 💕
Built for
Everything your business needs
Built for how Singapore beauty businesses actually work
Built around the daily workflow of Singapore beauty & wellness businesses — nail, lash, hair, facial, spa and massage.
Instant replies — with an upsell built in
The AI answers prices, hours and your common questions — in your own words — in seconds, day or night. And when a customer asks about price, it slips in your current promo. Every enquiry becomes a chance to book.
Bookings land in your calendar
It reads 'Saturday 3pm' or '下周六下午两点', checks your real availability, and adds the confirmed booking to your calendar — no double-bookings.
Fewer no-shows, more 5★ reviews
Automatic 24-hour reminders cut no-shows, and after a good visit the AI gently asks happy customers for a Google review — more stars, more walk-ins.
Win back quiet regulars — one tap
Riceball tracks every customer's visits and spend, spots the ones who've gone quiet, and lets you broadcast a win-back offer to exactly the right group in one tap.
Your own branded booking page
Turn your booking link into a mini-site with your cover photo, intro, brand colour and service photos — pick from 10 layouts. Customers scan, see a polished storefront, and book on the spot.
See exactly what your AI earned you
A monthly report card shows bookings the AI landed, revenue, and staff hours saved — real numbers you can download and share. You'll see why it pays for itself.
Everything else, already included
Prepaid packages
Sell prepaid packages + redeem by scan — lock in cashflow.
Waitlist auto-fill
A cancellation on a full day auto-notifies the next in line.
Smart FAQ
Your common answers, in your words — plus a self-serve FAQ page.
Refer-a-friend
Reward regulars for referrals (an optional, advanced play).
Bilingual + you're in control
EN / 中文 / Singlish, and the instant you reply, the AI steps aside.
Built like a real inbox, not a chatbot dashboard
Every conversation, every booking, every customer — in one place. You stay in control.
- JJessica L.2m
Saturday 3pm can?
- AAisha bte Rahman12m
Got any opening tmr?
- 陈陈太太1h
想做个gel mani 价钱？
- PPriya R.3h
Thanks see you Sat ✨
Jessica L.
+65 9123 4567 · WhatsApp
Gel Mani — S$58 (60 min)
May I have your name?
📅 Sat · 🕐 3:00 PM
💅 Gel Mani
See you soon Jessica 💕
Booking auto-created
From Jessica's message · Sat 3:00 PM · Gel Mani
AI handled this on its own. You can review or override anytime.
The whole shop, on one quiet screen.
Bookings, customers, broadcasts, your website — all in one place. Watch a typical morning unfold.
Saturday · 09:14
Good morning, Wei Ling.
4 things waiting before lunch.
Live demo · hover to pause
Made for the shop owner doing 12 things at once.
Most service businesses in Singapore run on WhatsApp. Customers message at lunch, at midnight, between appointments. The owner — already mid-service — either drops what she's doing or loses the booking.
Generic chatbots make this worse. They sound robotic, they can't read 'Saturday 3pm', and they forward everything anyway. We're building something different: an assistant that sounds like the owner, understands Singlish and 中文, extracts bookings automatically, and steps aside the moment the owner replies.
Built in Singapore, for Singapore — designed around the daily workflow of nail, lash, hair, spa and massage businesses to take the friction out of a busy day. And as we grow, we're bringing the same assistant to more service verticals.
P.S. Riceball is named after our office cat — a ragdoll with a tiny black face who, when she curls up, looks exactly like a 🍙 onigiri. She supervises every release.
— The Riceball team, Singapore 🇸🇬
Pricing
Try free. Pay only when it works.
14-day free trial, no credit card needed. Cancel anytime. Most businesses recover the monthly fee within the first week.
Standard
Everything you need to never miss a booking.
- WhatsApp AI — replies in seconds, 24/7
- Booking extraction + appointment calendar
- Customer records (notes, labels, history)
- 24-hour appointment reminders
- Post-service review requests
- Public booking page (/book/your-slug)
- Replies in EN / 中文 / Singlish
- Up to 1,000 AI replies / month
Growth
For businesses ready to grow their regulars.
- Everything in Standard
- Unlimited AI replies
- Re-engagement campaigns (win back lost customers)
- Prepaid packages + scan-to-redeem
- Google Reviews management
- Broadcast messages to customer segments
- Priority support (same-day response)
- Onboarding call included
Max — Custom Package
Done for youFor beauty businesses that want everything handled. We build and run your online presence.
- Everything in Growth
- Custom brand website (design + build)
- Xiaohongshu / Facebook content
- Monthly posting & comment management
- Google Maps profile optimisation
- Dedicated account manager
WhatsApp conversation fees (billed by Meta) are paid directly by you — typically S$0.02–0.05 per customer conversation. We'll help you set it up.