Your WhatsApp, replied for you.
A quiet, thoughtful assistant that replies to customers, handles bookings, and sends reminders — so you can focus on the client in your chair.
Example outcomes from automated replies and reminders — varies by business
Bloom Nails
online · typically replies in seconds
Gel Mani — S$58 (60 min)
Gel + Extensions — S$98 (90 min)
Want to book? Just tell me your preferred date & time 🌸
📅 Sat 20 Apr · 🕐 3:00 PM
💅 Gel Mani
See you soon Jessica 💕
Everything your business needs
Built for how Singapore businesses actually work
Built around the daily workflow of Singapore service businesses — nail, hair, lash, facial, and massage studios.
Replies in seconds, day or night
Customers message at 11pm? Riceball handles it. No more missed bookings because you were busy with another client.
Bookings land in your calendar
Riceball understands dates like 'Saturday 3pm' or '下周六下午两点' and adds confirmed appointments to your calendar automatically.
Speaks your customer's language
Automatically matches the customer's language. English, 中文, or Singlish — Riceball handles all three.
24-hour reminders automatically
Automatic reminders before appointments. Businesses see up to 40% fewer no-shows.
Asks for Google reviews
After every service, Riceball gently asks happy customers for a Google review. More stars means more walk-ins.
You can always take over
See every conversation in your dashboard. Jump in anytime — Riceball steps aside the moment you reply.
Built like a real inbox, not a chatbot dashboard
Every conversation, every booking, every customer — in one place. You stay in control.
- JJessica L.2m
Saturday 3pm can?
- AAisha bte Rahman12m
Got any opening tmr?
- 陈陈太太1h
想做个gel mani 价钱？
- PPriya R.3h
Thanks see you Sat ✨
Jessica L.
+65 9123 4567 · WhatsApp
Gel Mani — S$58 (60 min)
May I have your name?
📅 Sat · 🕐 3:00 PM
💅 Gel Mani
See you soon Jessica 💕
Booking auto-created
From Jessica's message · Sat 3:00 PM · Gel Mani
AI handled this on its own. You can review or override anytime.
The whole shop, on one quiet screen.
Bookings, customers, broadcasts, your website — all in one place. Watch a typical morning unfold.
Saturday · 09:14
Good morning, Wei Ling.
4 things waiting before lunch.
Live demo · hover to pause
Made for the shop owner doing 12 things at once.
Most service businesses in Singapore run on WhatsApp. Customers message at lunch, at midnight, between appointments. The owner — already mid-service — either drops what she's doing or loses the booking.
Generic chatbots make this worse. They sound robotic, they can't read 'Saturday 3pm', and they forward everything anyway. We're building something different: an assistant that sounds like the owner, understands Singlish and 中文, extracts bookings automatically, and steps aside the moment the owner replies.
Built in Singapore, for Singapore — designed around the daily workflow of salon, property, and insurance professionals to take the friction out of a busy day.
P.S. Riceball is named after our office cat — a ragdoll with a tiny black face who, when she curls up, looks exactly like a 🍙 onigiri. She supervises every release.
— The Riceball team, Singapore 🇸🇬
Pricing
Try free. Pay only when it works.
14-day free trial, no credit card needed. Cancel anytime. Most businesses recover the monthly fee within the first week.
Standard
Everything you need to never miss a booking.
- WhatsApp AI — replies in seconds, 24/7
- Booking extraction + appointment calendar
- Customer records (notes, labels, history)
- 24-hour appointment reminders
- Post-service review requests
- Public booking page (/book/your-slug)
- Replies in EN / 中文 / Singlish
- Up to 1,000 AI replies / month
Growth
For businesses ready to grow their regulars.
- Everything in Standard
- Unlimited AI replies
- Re-engagement campaigns (win back lost customers)
- Instagram DM auto-reply
- Google Reviews management
- Broadcast messages to customer segments
- Priority support (same-day response)
- Onboarding call included
Max — Custom Package
Done for youFor salons that want everything handled. We build and run your online presence.
- Everything in Growth
- Custom salon website (design + build)
- Xiaohongshu / Instagram / Facebook content
- Monthly posting & comment management
- Google Maps profile optimisation
- Dedicated account manager
WhatsApp conversation fees (billed by Meta) are paid directly by you — typically S$0.02–0.05 per customer conversation. We'll help you set it up.